Terms Of Service

Last Updated: 5/29/2026

These Terms of Service govern your use of the Steel City NDT website and client portal. By accessing our website, submitting forms, requesting portal access, or using the Steel City NDT portal, you agree to these Terms.

If you do not agree to these Terms, please do not use the website or portal.

Purpose Of The Website And Portal

The Steel City NDT website provides information about Steel City NDT, our services, and ways to contact our team.

The Steel City NDT client portal is provided for authorized staff, clients, and approved users to securely access assigned project documents, inspection reports, invoices, files, and related information.

Account Access

Portal access is available only to authorized users. Steel City NDT may grant, deny, modify, suspend, or remove access at any time.

Users who create an account without prior approval may be limited to a request access page until Steel City NDT reviews and approves their access.

You agree to provide accurate account information and keep your login credentials secure.

User Roles And Permissions

Portal access may be controlled by user role, company assignment, project assignment, email address, or other permission settings.

Users may only access information that has been assigned to their account, company, role, or permission level. Attempting to access unauthorized information, bypass permission controls, or view another company’s documents is strictly prohibited.

Authorized Use

You agree to use the website and portal only for lawful and authorized purposes.

You may not share your login credentials with unauthorized users, attempt to access restricted areas, copy or misuse confidential information, upload harmful or unlawful content, interfere with website or portal operation, attempt to compromise the platform, or use the portal in a way that violates applicable laws or agreements.

Client Documents, Reports, Invoices, And Files

The portal may provide access to project documents, inspection reports, invoices, photos, drawings, certifications, and related files.

These materials are provided only to authorized recipients. Users are responsible for reviewing documents carefully and contacting Steel City NDT with questions regarding project details, reports, invoices, or files.

Access to a document through the portal does not grant ownership of that document or permission to distribute it to unauthorized parties.

No Unauthorized Sharing

You may not share portal documents, reports, invoices, files, confidential information, or account access with anyone who is not authorized to receive them.

If you believe information was shared with you in error, you must notify Steel City NDT and avoid further use or distribution of that information.

Website Content

Website content, including text, graphics, images, logos, layouts, and service descriptions, is provided for informational purposes. Steel City NDT may update or remove website content at any time.

You may not copy, reproduce, modify, or use website content for commercial purposes without written permission from Steel City NDT.

Portal Availability

Steel City NDT aims to provide reliable website and portal access, but we do not guarantee uninterrupted availability.

The website or portal may be unavailable due to maintenance, updates, outages, hosting issues, security concerns, or factors outside our control.

Steel City NDT may update, modify, suspend, or discontinue portal features at any time.

Email Notifications

Steel City NDT may send emails related to portal invitations, access approvals, reports, invoices, files, projects, account activity, and other important communications.

You are responsible for keeping your email address current and monitoring important portal communications.

Security

You are responsible for maintaining the confidentiality of your login credentials and any activity that occurs under your account.

You must notify Steel City NDT immediately if you believe your account has been compromised or used without authorization.

Third Party Services

The website or portal may use third party services for hosting, email, authentication, file storage, analytics, or related functionality.

Steel City NDT is not responsible for outages, errors, delays, or security issues caused by third party services, but we will make reasonable efforts to maintain reliable service.

Disclaimer

The website and portal are provided on an “as available” basis. Steel City NDT makes reasonable efforts to provide accurate information, but we do not guarantee that all website or portal content will always be complete, current, or error free.

Project specific reports, invoices, files, and documents should be reviewed in context with the applicable project, service agreement, or direct communication from Steel City NDT.

Limitation Of Liability

To the fullest extent permitted by law, Steel City NDT is not liable for damages resulting from unauthorized account access caused by user credential sharing, user misuse of the portal, service interruptions, technical errors, delayed email notifications, third party service failures, unauthorized sharing of downloaded documents, or use of outdated or superseded files.

This limitation applies to direct, indirect, incidental, consequential, or other damages.

Indemnification

You agree to hold Steel City NDT harmless from claims, damages, losses, or expenses arising from your misuse of the website or portal, unauthorized sharing of information, violation of these Terms, or violation of applicable law.

Termination Of Access

Steel City NDT may suspend or terminate your portal access at any time, with or without notice, if we believe access is no longer appropriate, security is at risk, or these Terms have been violated.

Changes To These Terms

Steel City NDT may update these Terms of Service from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of the website or portal after changes are posted means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of the state where Steel City NDT operates, without regard to conflict of law principles.

Contact Us

If you have questions about these Terms of Service, please contact Steel City NDT.