Privacy Policy

Last Updated: 5/29/2026

Steel City NDT respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, contact us, submit forms, or use the Steel City NDT client portal.

By using our website or portal, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including your name, company name, email address, phone number, job title, project information, service inquiries, portal access requests, and messages or notes submitted through forms.

If you use the Steel City NDT client portal, we may also collect account and portal related information, including login activity, user role or permission level, company assignment, access request details, file views, document downloads, project activity, report access, invoice access, and file access history.

We may also collect basic technical information automatically, such as browser type, device type, IP address, pages visited, and general website usage data.

How We Use Information

Steel City NDT may use collected information to respond to inquiries, provide requested services, manage client relationships, process portal access requests, create and manage portal accounts, provide access to assigned reports, invoices, projects, and files, send important portal notifications, improve our website, portal, and services, maintain security, prevent unauthorized access, and comply with legal, business, or regulatory obligations.

Client Portal Information

The Steel City NDT client portal is intended for authorized staff, clients, and approved users. Portal users may access project documents, inspection reports, invoices, files, and related information assigned to their account, company, or permission level.

Users are only permitted to access information they are authorized to view. Steel City NDT may monitor portal activity to protect client information, maintain security, and verify appropriate use.

Email Communications

Steel City NDT may send email communications related to portal invitations, access request updates, account approvals, project updates, report notifications, invoice notifications, file notifications, administrative notices, and service related communications.

These emails may be sent using Steel City NDT’s authorized email systems or connected email services.

Information Sharing

Steel City NDT does not sell personal information.

We may share information only when necessary to operate our website or portal, provide services to clients, manage secure document access, work with trusted service providers, comply with legal obligations, or protect the rights, safety, or security of Steel City NDT, our clients, or our users.

Service providers may include website hosting, portal hosting, email delivery, cloud storage, analytics, and business software providers.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information. Portal access is restricted based on user role, company assignment, and account permissions.

No website, portal, email system, or online storage system can guarantee complete security. Users are responsible for keeping their login credentials secure and notifying Steel City NDT if they believe their account has been accessed without authorization.

Cookies And Website Tracking

Our website may use cookies or similar technologies to improve functionality, analyze website traffic, and support user experience. You may adjust your browser settings to block or remove cookies, but some website features may not work properly.

Third Party Links

Our website or portal may contain links to third party websites or services. Steel City NDT is not responsible for the privacy practices, content, or security of third party websites.

Data Retention

Steel City NDT may retain information for as long as needed to provide services, manage client records, maintain portal access, comply with legal obligations, resolve disputes, and support business operations.

Your Responsibilities

Users are responsible for providing accurate information, keeping login credentials secure, accessing only authorized information, not sharing portal access with unauthorized parties, and contacting Steel City NDT if account information changes or security concerns arise.

Children’s Privacy

Our website and portal are intended for business and professional use. They are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Changes To This Privacy Policy

Steel City NDT may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website or portal after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Steel City NDT.